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Our Brand Promises

Our customers know what we offer: a partner who understands, who thinks along with creative solutions, providing thoughtful, and independent advice. With personal attention, responsibility, and involvement of our experts. We do things differently and keep our promise with our brand promises.

Worldwide, we make people happy!

How we do this?
Oplevering zonder zorgen!

Friction-free delivery!

Or you will receive a relaxing wellness weekend

We turn every delivery into a party! But even at parties, something can go wrong. Together, we will look for the best solution – without you having to worry about the consequences for your end-users. If you have had any concerns, we will give you a well-deserved, relaxing wellness weekend.

Altijd een expert bereikbaar!

There is always an expert available!

And a delicious treat if you have to wait

Personal, customer-friendly, and service-oriented support by an experienced expert. We guarantee that there is always an expert available to help you. Can’t reach an expert right away? Then we will send you a cake to compensate for the waiting.

Wij lossen het op, ook als het niet bij ons ligt

We will solve the issue, even if it’s ‘not’ our problem

And compensate if we cannot solve the issue

We’ve all been there: being stuck between different parties, sent from pillar to post. Annoying and unnecessary. We listen and help you find a solution, even if the issue lies elsewhere. We gladly provide extra support, to make you a happy customer. If for some reason we can’t help with the solution, we compensate for the inconvenience.

Altijd een expert bereikbaar!

Curious how we can make you happy too?

We are Horizon Telecom

Horizon Telecom delivers communications, infrastructure, and security solutions worldwide with 24x7 proactive support and local management. With our independent experts, we work with the world’s best technology partners to connect the aspirations of our customers with flexible and reliable solutions that leverage proven innovations accredited by Gartner®.

Globally Yours, Simply Smiling

Our added values


Independent & Carrier-Neutral


1 Tailored invoice, 1 Contract, 1 Contact, 1 SLA


Global Mission Control Center – 24x7 NOC


Professional Services


Flexible & Scalable tailor-made solutions


'Best-of-breed' technology