Our Brand Promises
Our customers know what we offer: a partner who understands, who thinks along with creative solutions, providing thoughtful, and independent advice. With personal attention, responsibility, and involvement of our experts. We do things differently and keep our promise with our brand promises.
Worldwide, we make people happy!
Friction-free delivery!
Or you will receive a relaxing wellness weekend
We turn every delivery into a party! But even at parties, something can go wrong. Together, we will look for the best solution – without you having to worry about the consequences for your end-users. If you have had any concerns, we will give you a well-deserved, relaxing wellness weekend.
There is always an expert available!
And a delicious treat if you have to wait
Personal, customer-friendly, and service-oriented support by an experienced expert. We guarantee that there is always an expert available to help you. Can’t reach an expert right away? Then we will send you a cake to compensate for the waiting.
We will solve the issue, even if it’s ‘not’ our problem
And compensate if we cannot solve the issue
We’ve all been there: being stuck between different parties, sent from pillar to post. Annoying and unnecessary. We listen and help you find a solution, even if the issue lies elsewhere. We gladly provide extra support, to make you a happy customer. If for some reason we can’t help with the solution, we compensate for the inconvenience.
Curious how we can make you happy too?
We are Horizon Telecom
Horizon Telecom delivers communications, infrastructure, and security solutions worldwide with 24x7 proactive support and local management. With our independent experts, we work with the world’s best technology partners to connect the aspirations of our customers with flexible and reliable solutions that leverage proven innovations accredited by Gartner®.
Globally Yours, Simply Smiling
Our added values
Independent & Carrier-Neutral
1 Tailored invoice, 1 Contract, 1 Contact, 1 SLA
Global Mission Control Center – 24x7 NOC
Professional Services
Flexible & Scalable tailor-made solutions
'Best-of-breed' technology
Cost-efficient
PARTNERS
NOC
Global Mission Control Center
Boylestraat 38a, Ede
6718 XM, The Netherlands
Monday till Friday 08.30 - 17.00
Finance
T: +3120 226 1500
E: finance@horizontelecom.nl
Sales
T: +3120 226 1551
E: sales@horizontelecom.nl
Customer Service
T: +3120 226 1500
E: service@horizontelecom.nl
Outages
T: +3120 226 1555
24x7 available worldwide
GLOBAL VOICE
GLOBAL INTERNET
PARTNERS
NOC
Boylestraat 38a, Ede
6718 XM, The Netherlands
Monday till Friday 08.30 - 17.00
Finance
T: +3120 226 1500
E: finance@horizontelecom.nl
Sales
T: +3120 226 1551
E: sales@horizontelecom.nl
Customer Service
T: +3120 226 1500
E: service@horizontelecom.nl
Outages
T: +3120 226 1555
24x7 available worldwide