During the start of the pandemic, for many companies, it meant using Microsoft Teams to facilitate their remote workers. Microsoft Teams was closely followed by the other leader in the Gartner Magic Quadrant for UCaaS, RingCentral.
Save up to an hour per day of unnecessary navigating between Microsoft Teams and RingCentral
Nowadays, many employees work with both solutions: one customer uses Microsoft Teams and the other customer uses RingCentral. Reason for RingCentral to announce a new Microsoft Teams integration to make life easier: the RingCentral dial-pad.
This new integration allows you to call contacts or extensions in your RingCentral contact list from Microsoft Teams, including external telephone numbers. Best of all, the RingCentral dial-pad is embedded into Microsoft Teams.
Benefits
Easily add the RingCentral dial-pad directly into Microsoft Teams
Quickly make calls without searching telephone numbers and safe time, as the embedded dialer syncs with your RingCentral contacts
Use the RingCentral app as a calling endpoint and enjoy the many benefits RingCentral has to offer as a Microsoft Teams user (99,999% uptime SLA availability, largest ecosystem of integration apps, etc.)
Source: RingCentral
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