Zscaler Global User Experience

Easily monitor your users’ digital experiences, provide visibility across the complete user-to-cloud app experience and quickly isolate issues hurting the user experience. By combining the Zscaler Client Connector endpoint agent with Zscaler’s global cloud footprint, you have access to an innovative and unprecedented end-to-end visibility on user experience, regardless of network or location.

Benefits

Complete insight in end-to-end user experience

User experience is measured from device to application with everything in between included.

Faster pinpointing of issues

Through a single pane of glass you can see if the problem lies at the user’s home Wi-Fi connection, at the Internet Service Provider or at the application.

Upfront knowledge of SaaS application issues

By continuously checking uptime and performance of most common SaaS application like Office365 and Salesforce.com, IT staff gets notified of any issues before users report them and can act proactively. Add customized applications to monitor the global performance of the applications that matter to your company.

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Insight in device and network performance

See if a user has problems with their laptop or experiencing a poor Wi-Fi signal.

Simplified Management

Data for User Experience is gained through the ZScaler app and does not require any additional hardware or software installation.

Quantified User Experience

A quantified User Experience provides a tangible quality of the User Experience

The Cloud is driving digital transformation, ushering in a new era of scale, performance, and agility. The pace of adoption creates a massive attack surface and increased cyber security risks. Zscaler is Gartner’s 10x favorite solution to solve the complexity and mitigate the risks.

Our Professional Services

Project Management

Our project managers are closely involved in the process; from the design to the development of the solutions, including the transfer to the management organization.

Global Logistics Services

A single point of contact for shipping and handling of hardware components worldwide, incl. support with customs clearance, import duties, installation, etc.

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Service Management

Our service managers proactively monitor and ensure optimal performance for the best experience for your employees by responding to trends and changes.

Global Certified On-site Engineers

Use our engineers as your own employees and deploy them globally for migrations and support at (remote) locations without having to use local technical staff/employees.

Customer Mission Control Portal

Gain insight into all invoicing and solutions worldwide (including statuses) in one portal. Designed to fit your organization’s structure and hierarchy.

Design & Engineering

Together with the (solution) architects and consultants, our engineers create a design that exactly meets the requirements of all solutions, locations, and users.

24x7 Support & Monitoring

Our Global Mission Control Centre (NOC) manages all our global solutions. Our experienced, service-oriented experts even solve issues that aren’t our responsibility.

“Horizon Telecom offers truly independent advice and we consider them part of our own IT team. Cases are dealt with promptly and efficiently and the professionals know what they are talking about. ”

Hexagon (Intergraph)
Jim van Dijken, IS specialist

Security solutions

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Zscaler Global Remote Workers

Let your employees securely work from anywhere without the hassle of setting up a VPN and with direct connections to SaaS applications.

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Zscaler Global Cloud Firewall

Place the Zscaler Global Cloud Firewall at the edge of your network with instant threat signature updates and full SSL inspection.

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Global Secure Cloud

Connect with 500+ Cloud applications & ecosystems. Secure, direct private connections and improved performance with one connection.

We are Horizon Telecom

Horizon Telecom delivers communications, infrastructure, and security solutions worldwide with 24x7 proactive support and local management. With our independent experts, we work with the world’s best technology partners to connect the aspirations of our customers with flexible and reliable solutions that leverage proven innovations accredited by Gartner®.

Globally Yours, Simply Smiling

Our added values

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Independent & Carrier-Neutral

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1 Tailored invoice, 1 Contract, 1 Contact, 1 SLA

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Global Mission Control Center – 24x7 NOC

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Professional Services

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Flexible & Scalable tailor-made solutions

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'Best-of-breed' technology

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Cost-efficient