With RingCentral Cloud Telephony you’ll get all the capabilities of a modern business phone system (PBX) that can be used by all employees worldwide and which can be integrated with all known Cloud applications.
Say goodbye to on-site phone systems and pay a fixed amount per user per month
The solution is securely accessible via the internet, privately, and from the Cloud. Pay a fixed amount per user per month for all telephone system functions including management and maintenance. Say goodbye to on-site phone systems. Use one future-proof solution by integrating with your favorite Cloud applications and guarantee worldwide accessibility for all your employees.
Rather hold on to your existing VoIP phones? RingCentral is compatible with various brands, such as Cisco, Polycom, and Yealink. Click here to check compatibility.
Easily call with click-to-dial and enrich incoming calls
Employees can choose between a physical telephone, fixed telephony on their mobile phone, or a softphone on the PC. Easily call with click-to-dial and enrich incoming calls with valuable customer information from Cloud applications and CRM systems. Record calls and optimally organize all international telephony with specific calling plans per country, region, location, or even per user.
Discover more RingCentral Cloud Telephony benefits
Open API: Integrate with existing applications/systems
One environment that works with all your favorite applications in the Cloud, such as Microsoft Teams, Salesforce, Zendesk, and many other applications. Integrate your favorite service desk, contact center, or other systems. Migrate at your own pace by region, country, department, location, or even by the user.
The best user experience with SD-WAN
The VMware SD-WAN solution that we provide was the first network product to win an award for Unified Communications. The unique Voice Quality Management (VQM) solutions improve video and voice sessions in the most demanding regions with 1 connection.
One user-friendly environment
One environment for voice, video, messages, and file sharing. Designed to collaborate with colleagues and clients on all devices (fixed phones, mobile phones, desktop, browser, and Cloud applications).
Call directly from applications/enrich conversations with customer data
Start calls directly from (Cloud) applications and show the user valuable information when called, such as outstanding balances, quotes, etc.
Worldwide 911/112 emergency services
Our services can provide 112 reachability in most countries around the world.
Availability: 99.999% with local numbers
The platform has an unprecedented high availability. For Global Cloud Telephony we use multiple providers and routes in one independent solution to guarantee the availability of up to 99.999%. Improve accessibility by adding global-local phone numbers e.g. geographic, toll-free, or paid service numbers.
Flexible and easy management
Easily add/merge new employees/locations without investment and downsizing when necessary. By using one global solution and proactive management, you are assured of the latest security updates and on-site management is a thing of the past.
Fast and smart use of data
Live data allows you to make predictive analytics for voice, video and chat. The organization can take adequate action on changes and also ensure that there’s always someone available for customers or colleagues.
Worldwide standardization with predictable costs
Each country has its own rules and laws. With our carrier-neutral approach, we combine multiple tier1 providers in the design for a global solution that is flexible and reliable. No more opaque local costs, but predictable costs thanks to smart least-cost routing, tailor-made all-in tariff plans and calling packages.
Can we help you?
Our experts are ready to take a look at your current telephony solution and are happy to find the perfect fit for your organization.
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