RingCentral Cloud Telephony
Say goodbye to telephone exchanges on location and use one future-proof solution by linking with your favorite Cloud applications. Guarantee worldwide accessibility of your employees. Provide employees with a physical telephone, an office telephony environment on mobile devices and a software telephony solution on the PC – enabling click-to-dial and enrichment of incoming calls with customer data in your (Cloud) applications.
Worldwide standardization with predictable costs
Each country has its own rules and laws. With our carrier-neutral approach, we combine multiple tier1 providers in the design for a global solution that is flexible and reliable. No more opaque local costs, but predictable costs thanks to smart least-cost routing, tailor-made all-in tariff plans and calling packages.
One user-friendly environment
One environment for voice, video, messages, and file sharing. Designed to collaborate with colleagues and clients on all devices (fixed phones, mobile phones, desktop, browser, and Cloud applications).
Open API: Integrate with existing applications/systems
One environment that works with all your favorite applications in the Cloud, such as Microsoft Teams, Salesforce, Zendesk, and many other applications. Integrate your favorite service desk, contact center, or other systems. Migrate at your own pace by region, country, department, location, or even by the user.
Call directly from applications/enrich conversations with customer data
Start calls directly from (Cloud) applications and show the user valuable information when called, such as outstanding balances, quotes, etc.
Worldwide 911/112 emergency services
Our services can provide 112 reachability in most countries around the world.
The best user experience with SD-WAN
The VMware SD-WAN solution that we provide was the first network product to win an award for Unified Communications. The unique Voice Quality Management (VQM) solutions improve video and voice sessions in the most demanding regions with 1 connection.
Fast and smart use of data
Live data allows you to make predictive analytics for voice, video and chat. The organization can take adequate action on changes and also ensure that there’s always someone available for customers or colleagues.
Availability: 99.999% with local numbers
The platform has an unprecedented high availability. For Global Cloud Telephony we use multiple providers and routes in one independent solution to guarantee the availability of up to 99.999%. Improve accessibility by adding global-local phone numbers e.g. geographic, toll-free, or paid service numbers.
Flexible and easy management
Easily add/merge new employees/locations without investment and downsizing when necessary. By using one global solution and proactive management, you are assured of the latest security updates and on-site management is a thing of the past.
We make the services available and scalable for RingCentral. Together with our Global VoIP platform, we realize a safe, reliable, scalable, and intuitive platform for voice, video conferencing, and collaboration.
Can be integrated with more than 200 applications, including Google, Microsoft, and Salesforce. Easy to use with your employees’ favorite devices – anywhere in the world. The total Ecosystem with integrations consists of more than 3,000 applications. With our Professional Services, we help our customers with the design, creation, and management of the Global Cloud Telephony solution worldwide.
Global Mission Control Center
Boylestraat 38a, Ede
6718 XM, The Netherlands
T: +3120 226 1555