We go beyond traditional providers, carriers and networks worldwide

We make the difference by designing, building, and proactively managing all our flexible, reliable, and carrier-neutral solutions with our Professional Services. With our Professional Services, we offer enterprises 24/7 customized support, both remotely and on-site globally. Our experts are known for their experienced and service-oriented “problem solving” mentality.

We have set up an international independent platform specifically for our customers, allowing us to organize customer-oriented processes – supported by tools that provide insights at the right moments. We help worldwide with end-to-end solutions that really solve our customers’ problems and tend to their wishes – as if you, the customer, were present on-site yourself. We provide a single point of contact and adapt invoicing and reporting access to the structure of your organization. As a result, data changes into information and insights without restrictions thanks to clear invoicing, contracts, and SLAs – supported by one account team.

Our Professional Services support all solutions, including third-party solutions
The amount of expertise we provide is tailored to the needs of your organization. Our proactive management models are highly versatile and can be tailored to the need or, for example, to the organization’s current digital transformation phase. Start with an ‘as-a-Service’ solution, where management is fully outsourced and, over time, change it to project-based support, or monitoring, once the organization has sufficient experience. Our experts provide global on-site support or at remote locations according to pre-arranged agreements.