With our Professional Services, we offer tailor-made options and 24×7 support remotely, on location, on-call, or according to pre-arranged agreements. The needs of the organizations are leading and we are flexible in what, when, and how much of our expertise we use for you as a customer.
Our added value for your organization
With our Professional Services, we offer tailor-made options and 24×7 support remotely, on location, on-call, or according to pre-arranged agreements. The needs of your organization are leading and we are flexible in what, when, and how much of our expertise you’ll need. Our proactive management models can be deployed flexibly, grow with the solutions, and are tailored to the phase of the digital transformation you are in.
All our Professional Services originated from customer questions and needs. They have been developed to fulfill the rapidly changing digital world of our customers and to support hybrid communication, infrastructure, and security issues of the rapid digital transformation.
Our Professional Services
Customer Mission Control Portal
Design & Engineering
With our Engineering professionals we are able to realize a design that fits the exact requirements for each solution at any location. In the design phase, a “high-level” and a “low-level” design are created, which are used during the building of the solution.
Global Logistics Services
We provide worldwide shipping of hardware components to the desired location, help coordinate customs clearance, payment of import duties, transport to the final destination and, if desired, take care of the local installation in combination with our Global Certified On-site Engineers service.
Global Certified On-site Engineers
24x7 Support & Monitoring
Our Global Mission Control Center (NOC) proactively manages all solutions worldwide 24×7. On pre-agreed terms with an extensive support program for performance management, uptime and realizing the best availability and repair times. Fully certified and according to the standards of NEN-ISO/IEC 27001:2013.
Global Mission Control Center
Boylestraat 38a, Ede
6718 XM, The Netherlands
T: +3120 226 1555