As your single point of contact, we got you covered. We offer the possibility to provide skilled engineers on-site who go beyond the standard activities of traditional (infrastructure) providers. We provide technical support that goes beyond our solutions; Horizon Telecom supports 3rd party infrastructure, hardware, LAN, Wifi, and cabling.
End-to-End Support for all infrastructure
Easily optimize new & existing infrastructure
One SPOC (Single Point Of Contact) for all your infrastructure
- SLA based response times globally.
- SLA based on-site visits globally within 4-8 hours.
- Flexible billing options with time & material rate cards.
- Direct best effort response models available for our customers.